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General
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Scroll below for FAQs and useful documents. FAQs (if any) will be updated weekly.
Q1. Where could I find the branding guidelines and templates?
In the Loop, go to Downloads section and scroll down to Brand Downloads, you will be able to find Go-to-market guidelines, Logos, Templates, Typography (Fonts) and more.
Q2. What could I do for my email signature?
In the Loop, go to Downloads section and scroll down to Brand Downloads, you will be able to find the instruction on how to update your email signature directly in Outlook.
Q3. Could I find any teams background for my meetings?
In the Loop, go to Downloads section and scroll down to Brand Downloads, you will be able to find a selection of desktop backgrounds and virtual backgrounds with our branded elements.
Q4. What wording can I use in bids or proposals to explain the deal?
Please scroll to the downloads section below for approved wording.
HR
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Q1. Important points to note regarding leave and attendance.
All processes, tools, and benefits, including the leave structure, will remain unchanged for all employees as of 1 April 2025. Employees’ date of joining CBRE will be honoured by Turner & Townsend for the purpose of statutory benefits, privilege leave accumulation, privilege leave encashment as per current policy, and long service awards.
Q2. Will my People Soft login credentials change?
Your login credentials will remain unchanged.
Q3. How will my existing leave balance be considered?
Your leave balance will remain unchanged, as you will continue to use the same portal for leave application.
Q4. I am on approved leave in April 2025. Will that be honoured?
Yes, any pre-approved leave will be honoured.
Q5. Who do I reach out to if have any queries regarding leave and attendance?
The SPOC details for all processes remains unchanged. Please reach out the same team or Turner & Townsend’s HR team.
Q6. Important points to note regarding payroll, reimbursement and taxation.
All processes, tools, and benefits will remain unchanged for all employees as of 1 April 2025. As all PJM employees will transition to Turner & Townsend, employees should submit all pending expenses before 31 March 2025. Failure to do so may impact your salary for March 2025.
Q7. Will there be any changes on the retrieval of payslips?
There will be no changes. You may continue to retrieve your payslips via the myCBRE portal.
Q8. How do I submit expenses?
There will be no changes to the current process. Staff will still be able to submit their expenses via the myCBRE portal.
Q9. Who do I reach out to if I have any queries regarding payroll, payslips, and other benefits?
The SPOC details for all processes remains unchanged. Please reach out to the same team or Turner & Townsend’s HR team.
Q10. Important points to note regarding insurance
There will be no changes to your insurance benefits coverage.
Q11. What will happen to my insurance benefits?
Insurance benefits including group medical insurance, group term life insurance, group accidental insurance will remain unchanged as of 1 April 2025.
Q12. How will the pending and ongoing insurance claims be settled?
Any pending medical claims dated before 31 March 2025 will need to be submitted in the system on or before 31 March 2025.
Q13. Who should I contact for any insurance related queries or issues with claims?
The SPOC for insurance related queries will remain unchanged. Employees can continue to reach out to the same team or Turner & Townsend’s HR team.
Q14. Important points to note regarding performance management
There will be no change in the reporting structures within Turner & Townsend as of 1 April 2025. Employees will continue to follow the existing performance management and appraisal process, guidelines, and timelines. For the financial year 2024-25, performance appraisal and increments will occur in March/ April 2025 in line with overall CBRE performance management process timelines. Goal planning forms and performance review forms will remain accessible to employees and managers on Talent Coach.
Q15. Will there be any changes to my job title or responsibilities?
There will be no immediate changes to job titles or responsibilities as a result of this transition. Any future changes will be communicated well in advance.
Q16. Important points to note regarding learning and development
All processes, tools, and benefits will remain unchanged for all employees as of 1 April 2025. Employees will retain access to their learning hours history and learning assignments in Talent Coach and will continue to have access to all existing learning resources.
Q17. I am currently undergoing the Project Management Professional (PMP) certification sponsored by CBRE. How will this be treated under the new entity?
Employees will continue to have access to all existing learning resources, including the PMP certification under the new entity.
Q18. Important points to note regarding hiring and onboarding
The process of raising job requisitions will remain the same as CBRE hiring process. There will be no changes to IT equipment and the induction process.
Q19. Who should I contact for any hiring and onboarding related queries or support?
The SPOC will remain unchanged, and employees may continue to reach out to the same SPOCs for assistance.
Q20. Other important information
Employees will continue to operate from the same office/ client location under the new set up. Any change will be communicated to employees in advance.
Q21. Who can I contact for additional support during this transition?
For any additional questions or concerns, please reach out to your regional heads or regional people business partners, who will guide you to the appropriate resources.
IT
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Q1. Important points to note regarding IT access and support
All processes and tools will remain unchanged for all employees as of 1 April 2025.
Employees will continue to use their CBRE email address and domain IDs and will retain access to existing tools and platforms.
Employees will continue to use their current laptops and IT systems.
Q2. Will I be able to access my archived e-mails and current drives?
Yes, all access will remain unchanged.
Q3. Will I be able to access the CBRE intranet and shared drives with other departments and global teams?
Yes, all access will remain unchanged.
Q4. Who should I contact for any IT related queries or support?
The SPOC will remain unchanged, and employees may continue to reach out to the same SPOCs for assistance.
◼ USEFUL LINKS
Here you’ll find direct links to our integration
◼ DOWNLOADS
The Loop
This site is for your eyes only
You have access to The Loop as you are an employee of Turner & Townsend or CBRE Project Management. The information contained within this site is strictly for internal use only and is intended to keep you up to date on our plan to combine our businesses. Please do not share this site or its contents with anyone outside of these two companies.